Merge pull request 'feat: Sentry/GlitchTip incident bridge via incident_links (Closes #612)' (#623) from feat/issue-612-incident-bridge into master

control_plane_db.py

@@ -1149,3 +1149,31 @@ class ControlPlaneDB:
                 (gitea_org, gitea_repo, int(gitea_issue_number)),
             ).fetchone()
             return dict(row) if row else None
+
+    def get_incident_link_by_provider(
+        self,
+        *,
+        provider: str,
+        provider_issue_id: str,
+        provider_base_url: str | None = None,
+        provider_org: str | None = None,
+        provider_project: str | None = None,
+    ) -> dict[str, Any] | None:
+        """Lookup canonical incident_links row by provider key (#612 / #613)."""
+        base_url = _norm_scope(provider_base_url)
+        p_org = _norm_scope(provider_org)
+        p_project = _norm_scope(provider_project)
+        with self._tx(immediate=False) as conn:
+            row = conn.execute(
+                """
+                SELECT * FROM incident_links
+                WHERE provider = ?
+                  AND provider_base_url = ?
+                  AND provider_org = ?
+                  AND provider_project = ?
+                  AND provider_issue_id = ?
+                LIMIT 1
+                """,
+                (provider, base_url, p_org, p_project, str(provider_issue_id)),
+            ).fetchone()
+            return dict(row) if row else None

docs/architecture/control-plane-db-substrate.md

@@ -49,12 +49,25 @@ Module: `allocator_service.py` · MCP tool: `gitea_allocate_next_work`
 - `apply=true` reserves via `ControlPlaneDB.assign_and_lease` (atomic assignment+lease).
 - Coordination source is **always** the control-plane DB — not file locks or comment-only leases.
 - Routing follows ADR §5.3 (REQUEST_CHANGES → author, terminal path first, foreign lease → wait).
-- Raw monitoring incidents are never candidates (#612 remains downstream).
+- Raw monitoring incidents are never candidates.
+
+## Incident bridge (#612)
+
+Module: `incident_bridge.py` · MCP tools: `gitea_observability_*`
+
+- Bridge converts Sentry/GlitchTip observations → **normal Gitea issues** + `incident_links`.
+- Phase-1: `gitea_observability_reconcile_incident(apply=false|true)` with JSON observation.
+- Dry-run performs **no** Gitea mutation and **no** DB write.
+- Apply reuses existing links or creates one Gitea issue; never invents `work_items.kind=incident`.
+- Config: `GITEA_OBSERVABILITY_PROJECTS_JSON` or `GITEA_OBSERVABILITY_PROJECTS_FILE`.
+- Provider tokens never appear in issue bodies, links, or tool results.
+- Allocator sees bridge work only after a Gitea issue exists.
 
 ## Non-goals (intentionally deferred)
 
-- Sentry/GlitchTip provider adapters and auto-watchdog — **#612**
-- Gitea comment/label mirror writers (may be added by allocator tooling later)
+- Full unsupervised watchdog auto-filing (prefer explicit reconcile first)
+- Assuming GlitchTip writeback API equals Sentry without verification
+- Gitea comment/label mirror writers for every assignment (optional later)
 
 ## Tests
 

gitea_mcp_server.py

@@ -835,6 +835,7 @@ import mcp_session_state  # noqa: E402
 import stale_review_decision_lock  # noqa: E402
 import allocator_service  # noqa: E402
 import control_plane_db  # noqa: E402
+import incident_bridge  # noqa: E402
 import agent_temp_artifacts
 import issue_lock_worktree  # noqa: E402
 import issue_lock_provenance  # noqa: E402
@@ -11244,18 +11245,17 @@ def _allocator_candidates_from_gitea(
             # Explicit downstream dependency: #612 waits on #600 allocator.
             dep_unmet = False
             dep_reason = None
-            if int(number) == 612:
-                dep_unmet = True
-                dep_reason = (
-                    "issue#612 (incident bridge) remains downstream of #600 "
-                    "allocator and must not be allocated until #600 is complete"
-                )
             # Generic body markers for blocked-on unfinished deps.
+            # (Hard-coded #612→#600 block removed after #600 merged — #612.)
             lower_body = body.lower()
-            if "blocked on #600" in lower_body or "downstream of #600" in lower_body:
-                dep_unmet = True
-                dep_reason = dep_reason or (
-                    f"issue#{number} body marks dependency on #600"
+            if "blocked on #" in lower_body or "downstream of #" in lower_body:
+                # Only treat as unmet when body still marks a live open dependency
+                # pattern; callers may clear labels when deps complete.
+                dep_unmet = "blocked on #" in lower_body
+                dep_reason = (
+                    f"issue#{number} body marks an unmet dependency"
+                    if dep_unmet
+                    else None
                 )
             try:
                 candidates.append(
@@ -11279,6 +11279,210 @@ def _allocator_candidates_from_gitea(
     return candidates, reasons
 
 
+@mcp.tool()
+def gitea_observability_list_projects(
+    config_path: str | None = None,
+    mappings_json: str | None = None,
+) -> dict:
+    """List configured Sentry/GlitchTip → Gitea project mappings (#612).
+
+    Does not load provider tokens. Mappings come from
+    ``GITEA_OBSERVABILITY_PROJECTS_JSON``,
+    ``GITEA_OBSERVABILITY_PROJECTS_FILE``, or explicit arguments.
+    """
+    read_block = _profile_operation_gate("gitea.read")
+    if read_block:
+        return {
+            "success": False,
+            "projects": [],
+            "reasons": read_block,
+            "permission_report": _permission_block_report("gitea.read"),
+        }
+    try:
+        projects = incident_bridge.load_project_mappings(
+            config_path=config_path, mappings_json=mappings_json
+        )
+    except Exception as exc:  # noqa: BLE001
+        return {
+            "success": False,
+            "projects": [],
+            "reasons": [incident_bridge.redact_text(exc)],
+        }
+    return {
+        "success": True,
+        "projects": [p.as_dict() for p in projects],
+        "count": len(projects),
+        "reasons": [] if projects else ["no project mappings configured"],
+        "note": (
+            "Provider API tokens are never returned. "
+            "Raw incidents are not assignable work (#612)."
+        ),
+    }
+
+
+@mcp.tool()
+def gitea_observability_reconcile_incident(
+    observation_json: str,
+    apply: bool = False,
+    mappings_json: str | None = None,
+    config_path: str | None = None,
+    remote: str = "dadeschools",
+    host: str | None = None,
+    org: str | None = None,
+    repo: str | None = None,
+    force_gitea_issue_number: int | None = None,
+    worktree_path: str | None = None,
+) -> dict:
+    """Reconcile one Sentry/GlitchTip observation into Gitea + incident_links (#612).
+
+    Phase-1: pass a sanitized observation as JSON. Dry-run is default
+    (``apply=false``) — no Gitea mutation, no DB write.
+
+    When ``apply=true``:
+    * reuses existing ``incident_links`` row when present
+    * otherwise creates a **normal Gitea issue** (never a raw work_item incident)
+    * upserts the canonical ``incident_links`` row on the #613 control-plane DB
+
+    Never assigns raw provider incidents to the #600 allocator.
+    """
+    read_block = _profile_operation_gate("gitea.read")
+    if read_block:
+        return {
+            "success": False,
+            "apply": bool(apply),
+            "outcome": incident_bridge.OUTCOME_BLOCKED,
+            "reasons": read_block,
+            "permission_report": _permission_block_report("gitea.read"),
+            "raw_incident_assignable": False,
+        }
+
+    if apply:
+        create_block = _profile_permission_block(
+            task_capability_map.required_permission("create_issue"),
+            number=None,
+        )
+        if create_block:
+            return {
+                "success": False,
+                "apply": True,
+                "outcome": incident_bridge.OUTCOME_BLOCKED,
+                "reasons": create_block.get("reasons")
+                if isinstance(create_block, dict)
+                else [str(create_block)],
+                "raw_incident_assignable": False,
+            }
+
+    try:
+        observation = json.loads(observation_json)
+    except Exception as exc:  # noqa: BLE001
+        return {
+            "success": False,
+            "apply": bool(apply),
+            "outcome": incident_bridge.OUTCOME_BLOCKED,
+            "reasons": [
+                f"invalid observation_json: {incident_bridge.redact_text(exc)} "
+                "(fail closed)"
+            ],
+            "raw_incident_assignable": False,
+        }
+
+    try:
+        mappings = incident_bridge.load_project_mappings(
+            config_path=config_path, mappings_json=mappings_json
+        )
+    except Exception as exc:  # noqa: BLE001
+        return {
+            "success": False,
+            "apply": bool(apply),
+            "outcome": incident_bridge.OUTCOME_BLOCKED,
+            "reasons": [incident_bridge.redact_text(exc)],
+            "raw_incident_assignable": False,
+        }
+
+    # Allow org/repo overrides on the observation when not mapped.
+    if isinstance(observation, dict):
+        try:
+            _, o_def, r_def = _resolve(remote, host, org, repo)
+        except ValueError:
+            o_def, r_def = org, repo
+        observation.setdefault("gitea_org", o_def)
+        observation.setdefault("gitea_repo", r_def)
+
+    try:
+        db = control_plane_db.ControlPlaneDB()
+    except Exception as exc:  # noqa: BLE001
+        return {
+            "success": False,
+            "apply": bool(apply),
+            "outcome": incident_bridge.OUTCOME_BLOCKED,
+            "reasons": [
+                f"control-plane DB unavailable: {incident_bridge.redact_text(exc)} "
+                "(fail closed, #613)"
+            ],
+            "raw_incident_assignable": False,
+        }
+
+    create_fn = None
+    if apply and force_gitea_issue_number is None:
+
+        def create_fn(title, body, labels, g_org, g_repo):
+            return gitea_create_issue(
+                title=title,
+                body=body,
+                remote=remote,
+                host=host,
+                org=g_org,
+                repo=g_repo,
+                labels=list(labels),
+                issue_type="bug",
+                initial_status="ready",
+                require_workflow_labels=False,
+                worktree_path=worktree_path,
+            )
+
+    result = incident_bridge.reconcile_incident(
+        db,
+        observation=observation if isinstance(observation, dict) else {},
+        mappings=mappings,
+        apply=bool(apply),
+        create_issue_fn=create_fn,
+        force_gitea_issue_number=force_gitea_issue_number,
+    )
+    result["remote"] = remote
+    return result
+
+
+@mcp.tool()
+def gitea_observability_link_issue(
+    observation_json: str,
+    gitea_issue_number: int,
+    apply: bool = False,
+    mappings_json: str | None = None,
+    config_path: str | None = None,
+    remote: str = "dadeschools",
+    host: str | None = None,
+    org: str | None = None,
+    repo: str | None = None,
+) -> dict:
+    """Explicitly link a provider observation to an existing Gitea issue (#612).
+
+    Dry-run by default. ``apply=true`` upserts ``incident_links`` only — does
+    not create a new issue. Fails closed on mapping/fingerprint conflicts.
+    """
+    return gitea_observability_reconcile_incident(
+        observation_json=observation_json,
+        apply=apply,
+        mappings_json=mappings_json,
+        config_path=config_path,
+        remote=remote,
+        host=host,
+        org=org,
+        repo=repo,
+        force_gitea_issue_number=int(gitea_issue_number),
+        worktree_path=None,
+    )
+
+
 @mcp.tool()
 def gitea_allocate_next_work(
     apply: bool = False,

incident_bridge.py

@@ -0,0 +1,788 @@
+"""Observability incident bridge (#612).
+
+Converts Sentry/GlitchTip **observations** into durable **Gitea issues** and
+``incident_links`` rows on the #613 control-plane DB.
+
+Hard rules (ADR):
+* Gitea owns work; providers own incidents; the bridge only links them.
+* Raw monitoring incidents are **never** assignable ``work_items``.
+* The #600 allocator sees bridge work only as normal Gitea issues.
+* Phase-1 prefers dry-run / explicit reconcile; apply creates/links issues.
+* No tokens, DSNs, cookies, or other secrets in bodies, DB, or logs.
+"""
+
+from __future__ import annotations
+
+import json
+import os
+import re
+from dataclasses import dataclass, field
+from typing import Any, Callable, Sequence
+
+from control_plane_db import ControlPlaneDB, ControlPlaneError, WORK_KINDS, _norm_scope
+
+PROVIDERS = frozenset({"sentry", "glitchtip"})
+
+OUTCOME_PREVIEW = "preview"
+OUTCOME_LINKED = "linked_existing"
+OUTCOME_CREATED = "created_issue"
+OUTCOME_UPDATED = "updated_link"
+OUTCOME_BLOCKED = "blocked"
+OUTCOME_NO_ACTION = "no_safe_action"
+
+# Patterns scrubbed from any bridge-facing text (bodies, titles, tags, logs).
+_SECRET_PATTERNS: tuple[re.Pattern[str], ...] = (
+    re.compile(
+        r"(?i)\b(api[_-]?token|token|secret|password|passwd)\s*[:=]\s*\S+"
+    ),
+    re.compile(
+        r"(?i)\bAuthorization\s*[:=]\s*(?:Bearer\s+)?[A-Za-z0-9._\-+=/]{8,}"
+    ),
+    re.compile(r"(?i)\bBearer\s+[A-Za-z0-9._\-]{8,}"),
+    re.compile(r"(?i)\bBasic\s+[A-Za-z0-9+/=]{8,}"),
+    re.compile(r"(?i)\b(dsn|sentry_dsn|glitchtip_dsn)\s*[:=]\s*\S+"),
+    re.compile(r"https?://[^/\s]+:[^@/\s]+@"),  # user:pass@host
+    re.compile(r"(?i)\b(keychain[_-]?id|private[_-]?key)\s*[:=]\s*\S+"),
+    re.compile(r"(?i)cookie\s*[:=]\s*[^\s;]+"),
+    re.compile(r"(?i)\bsession[_-]?id\s*[:=]\s*\S+"),
+)
+
+_SENSITIVE_TAG_KEYS = frozenset(
+    {
+        "authorization",
+        "cookie",
+        "set-cookie",
+        "password",
+        "passwd",
+        "secret",
+        "token",
+        "api_key",
+        "apikey",
+        "dsn",
+        "sentry_dsn",
+        "access_token",
+        "refresh_token",
+    }
+)
+
+DEFAULT_LABELS = (
+    "type:bug",
+    "observability",
+    "status:ready",
+)
+
+
+@dataclass(frozen=True)
+class ProjectMapping:
+    """Maps a monitoring project to a Gitea repository."""
+
+    name: str
+    provider: str
+    monitor_base_url: str
+    monitor_org: str
+    monitor_project: str
+    gitea_org: str
+    gitea_repo: str
+    default_labels: tuple[str, ...] = DEFAULT_LABELS
+    environment_filters: tuple[str, ...] = ()
+    severity_threshold: str | None = None
+
+    def __post_init__(self) -> None:
+        prov = (self.provider or "").strip().lower()
+        if prov not in PROVIDERS:
+            raise ControlPlaneError(
+                f"unknown provider '{self.provider}'; expected one of {sorted(PROVIDERS)}"
+            )
+        object.__setattr__(self, "provider", prov)
+        object.__setattr__(self, "monitor_base_url", (self.monitor_base_url or "").rstrip("/"))
+        object.__setattr__(self, "monitor_org", (self.monitor_org or "").strip())
+        object.__setattr__(self, "monitor_project", (self.monitor_project or "").strip())
+        object.__setattr__(self, "gitea_org", (self.gitea_org or "").strip())
+        object.__setattr__(self, "gitea_repo", (self.gitea_repo or "").strip())
+        object.__setattr__(
+            self,
+            "default_labels",
+            tuple(str(x).strip() for x in (self.default_labels or DEFAULT_LABELS) if str(x).strip()),
+        )
+
+    def as_dict(self) -> dict[str, Any]:
+        return {
+            "name": self.name,
+            "provider": self.provider,
+            "monitor_base_url": self.monitor_base_url,
+            "monitor_org": self.monitor_org,
+            "monitor_project": self.monitor_project,
+            "gitea_org": self.gitea_org,
+            "gitea_repo": self.gitea_repo,
+            "default_labels": list(self.default_labels),
+            "environment_filters": list(self.environment_filters),
+            "severity_threshold": self.severity_threshold,
+        }
+
+    def matches_observation(self, obs: dict[str, Any]) -> bool:
+        if (obs.get("provider") or "").strip().lower() != self.provider:
+            return False
+        base = (obs.get("provider_base_url") or obs.get("monitor_base_url") or "").rstrip("/")
+        if base and self.monitor_base_url and base != self.monitor_base_url:
+            return False
+        org = (obs.get("provider_org") or obs.get("monitor_org") or "").strip()
+        if org and self.monitor_org and org != self.monitor_org:
+            return False
+        project = (obs.get("provider_project") or obs.get("monitor_project") or "").strip()
+        if project and self.monitor_project and project != self.monitor_project:
+            return False
+        return True
+
+
+@dataclass
+class NormalizedIncident:
+    provider: str
+    provider_base_url: str
+    provider_org: str
+    provider_project: str
+    provider_issue_id: str
+    provider_short_id: str | None = None
+    provider_permalink: str | None = None
+    fingerprint: str | None = None
+    first_seen: str | None = None
+    last_seen: str | None = None
+    event_count: int | None = None
+    status: str = "open"
+    environment: str | None = None
+    severity: str | None = None
+    culprit: str | None = None
+    title: str = ""
+    summary: str = ""
+    tags: dict[str, str] = field(default_factory=dict)
+    gitea_org: str = ""
+    gitea_repo: str = ""
+    default_labels: tuple[str, ...] = DEFAULT_LABELS
+
+    def provider_key(self) -> tuple[str, str, str, str, str]:
+        return (
+            self.provider,
+            _norm_scope(self.provider_base_url),
+            _norm_scope(self.provider_org),
+            _norm_scope(self.provider_project),
+            str(self.provider_issue_id),
+        )
+
+    def as_dict(self) -> dict[str, Any]:
+        return {
+            "provider": self.provider,
+            "provider_base_url": self.provider_base_url,
+            "provider_org": self.provider_org,
+            "provider_project": self.provider_project,
+            "provider_issue_id": self.provider_issue_id,
+            "provider_short_id": self.provider_short_id,
+            "provider_permalink": self.provider_permalink,
+            "fingerprint": self.fingerprint,
+            "first_seen": self.first_seen,
+            "last_seen": self.last_seen,
+            "event_count": self.event_count,
+            "status": self.status,
+            "environment": self.environment,
+            "severity": self.severity,
+            "culprit": self.culprit,
+            "title": self.title,
+            "summary": self.summary,
+            "tags": dict(self.tags),
+            "gitea_org": self.gitea_org,
+            "gitea_repo": self.gitea_repo,
+            "default_labels": list(self.default_labels),
+        }
+
+
+def redact_text(value: Any) -> str:
+    """Redact secret-like material from a string (fail closed to empty)."""
+    if value is None:
+        return ""
+    text = str(value)
+    for pat in _SECRET_PATTERNS:
+        text = pat.sub("[REDACTED]", text)
+    return text
+
+
+def sanitize_tags(tags: Any) -> dict[str, str]:
+    if not isinstance(tags, dict):
+        return {}
+    out: dict[str, str] = {}
+    for k, v in tags.items():
+        key = str(k).strip().lower()
+        if not key or key in _SENSITIVE_TAG_KEYS:
+            continue
+        if any(s in key for s in ("token", "secret", "password", "cookie", "auth", "dsn")):
+            continue
+        val = redact_text(v)
+        if "[REDACTED]" in val:
+            continue
+        if len(val) > 200:
+            val = val[:200] + "…"
+        out[key] = val
+    return out
+
+
+def project_mapping_from_dict(data: dict[str, Any]) -> ProjectMapping:
+    labels = data.get("default_labels") or DEFAULT_LABELS
+    envs = data.get("environment_filters") or ()
+    return ProjectMapping(
+        name=str(data.get("name") or data.get("monitor_project") or "unnamed"),
+        provider=str(data.get("provider") or ""),
+        monitor_base_url=str(data.get("monitor_base_url") or data.get("provider_base_url") or ""),
+        monitor_org=str(data.get("monitor_org") or data.get("provider_org") or ""),
+        monitor_project=str(data.get("monitor_project") or data.get("provider_project") or ""),
+        gitea_org=str(data.get("gitea_org") or ""),
+        gitea_repo=str(data.get("gitea_repo") or ""),
+        default_labels=tuple(labels),
+        environment_filters=tuple(envs),
+        severity_threshold=data.get("severity_threshold"),
+    )
+
+
+def load_project_mappings(
+    *,
+    config_path: str | None = None,
+    mappings_json: str | None = None,
+) -> list[ProjectMapping]:
+    """Load project mappings from JSON env, file, or explicit JSON string.
+
+    Env: ``GITEA_OBSERVABILITY_PROJECTS_JSON`` or path
+    ``GITEA_OBSERVABILITY_PROJECTS_FILE``.
+    """
+    raw: Any = None
+    if mappings_json:
+        raw = json.loads(mappings_json)
+    else:
+        env_json = (os.environ.get("GITEA_OBSERVABILITY_PROJECTS_JSON") or "").strip()
+        path = (
+            (config_path or "").strip()
+            or (os.environ.get("GITEA_OBSERVABILITY_PROJECTS_FILE") or "").strip()
+        )
+        if env_json:
+            raw = json.loads(env_json)
+        elif path and os.path.isfile(path):
+            with open(path, encoding="utf-8") as fh:
+                raw = json.load(fh)
+    if raw is None:
+        return []
+    if isinstance(raw, dict) and "projects" in raw:
+        raw = raw["projects"]
+    if not isinstance(raw, list):
+        raise ControlPlaneError("observability project mappings must be a list")
+    return [project_mapping_from_dict(item) for item in raw if isinstance(item, dict)]
+
+
+def resolve_mapping(
+    observation: dict[str, Any],
+    mappings: Sequence[ProjectMapping],
+    *,
+    explicit: ProjectMapping | None = None,
+) -> ProjectMapping | None:
+    if explicit is not None:
+        return explicit
+    matches = [m for m in mappings if m.matches_observation(observation)]
+    if len(matches) == 1:
+        return matches[0]
+    if len(matches) > 1:
+        raise ControlPlaneError(
+            "ambiguous project mapping for observation: "
+            + ", ".join(m.name for m in matches)
+            + " (fail closed, #612)"
+        )
+    # Fallback: observation itself may carry gitea targets
+    g_org = (observation.get("gitea_org") or "").strip()
+    g_repo = (observation.get("gitea_repo") or "").strip()
+    provider = (observation.get("provider") or "").strip().lower()
+    if g_org and g_repo and provider in PROVIDERS:
+        return ProjectMapping(
+            name=f"inline-{provider}",
+            provider=provider,
+            monitor_base_url=str(
+                observation.get("provider_base_url")
+                or observation.get("monitor_base_url")
+                or ""
+            ),
+            monitor_org=str(
+                observation.get("provider_org") or observation.get("monitor_org") or ""
+            ),
+            monitor_project=str(
+                observation.get("provider_project")
+                or observation.get("monitor_project")
+                or ""
+            ),
+            gitea_org=g_org,
+            gitea_repo=g_repo,
+            default_labels=tuple(observation.get("default_labels") or DEFAULT_LABELS),
+        )
+    return None
+
+
+def normalize_incident(
+    observation: dict[str, Any],
+    mapping: ProjectMapping,
+) -> NormalizedIncident:
+    """Normalize + sanitize a raw provider observation (fail closed)."""
+    if not isinstance(observation, dict):
+        raise ControlPlaneError("observation must be a dict (fail closed, #612)")
+
+    provider = (observation.get("provider") or mapping.provider or "").strip().lower()
+    if provider not in PROVIDERS:
+        raise ControlPlaneError(
+            f"unknown provider '{provider}'; expected {sorted(PROVIDERS)} (fail closed)"
+        )
+    if provider != mapping.provider:
+        raise ControlPlaneError(
+            f"observation provider '{provider}' does not match mapping "
+            f"'{mapping.provider}' (fail closed, #612)"
+        )
+
+    issue_id = observation.get("provider_issue_id") or observation.get("id")
+    if issue_id is None or str(issue_id).strip() == "":
+        raise ControlPlaneError(
+            "observation missing provider_issue_id (fail closed, #612)"
+        )
+
+    base = (
+        observation.get("provider_base_url")
+        or observation.get("monitor_base_url")
+        or mapping.monitor_base_url
+        or ""
+    )
+    org = (
+        observation.get("provider_org")
+        or observation.get("monitor_org")
+        or mapping.monitor_org
+        or ""
+    )
+    project = (
+        observation.get("provider_project")
+        or observation.get("monitor_project")
+        or mapping.monitor_project
+        or ""
+    )
+
+    title = redact_text(
+        observation.get("title")
+        or observation.get("culprit")
+        or f"{provider} incident {issue_id}"
+    )
+    meta = observation.get("metadata")
+    meta_value = meta.get("value") if isinstance(meta, dict) else None
+    raw_sum = (
+        observation.get("summary")
+        or observation.get("message")
+        or meta_value
+        or title
+    )
+    summary = redact_text(raw_sum)
+
+    permalink = observation.get("provider_permalink") or observation.get("permalink")
+    if permalink:
+        permalink = redact_text(permalink)
+        if "[REDACTED]" in permalink:
+            permalink = None
+
+    tags = sanitize_tags(observation.get("tags") or {})
+    event_count = observation.get("event_count") or observation.get("count")
+    try:
+        event_count_i = int(event_count) if event_count is not None else None
+    except (TypeError, ValueError):
+        event_count_i = None
+
+    return NormalizedIncident(
+        provider=provider,
+        provider_base_url=str(base).rstrip("/"),
+        provider_org=str(org).strip(),
+        provider_project=str(project).strip(),
+        provider_issue_id=str(issue_id).strip(),
+        provider_short_id=redact_text(observation.get("provider_short_id") or observation.get("shortId") or "")
+        or None,
+        provider_permalink=permalink,
+        fingerprint=redact_text(observation.get("fingerprint") or "") or None,
+        first_seen=str(observation.get("first_seen") or observation.get("firstSeen") or "")
+        or None,
+        last_seen=str(observation.get("last_seen") or observation.get("lastSeen") or "")
+        or None,
+        event_count=event_count_i,
+        status=str(observation.get("status") or "open").strip().lower() or "open",
+        environment=redact_text(observation.get("environment") or "") or None,
+        severity=redact_text(observation.get("severity") or observation.get("level") or "")
+        or None,
+        culprit=redact_text(observation.get("culprit") or "") or None,
+        title=title[:200],
+        summary=summary[:2000],
+        tags=tags,
+        gitea_org=mapping.gitea_org,
+        gitea_repo=mapping.gitea_repo,
+        default_labels=mapping.default_labels,
+    )
+
+
+def build_gitea_issue_title(inc: NormalizedIncident) -> str:
+    env = f" [{inc.environment}]" if inc.environment else ""
+    sev = f" ({inc.severity})" if inc.severity else ""
+    return redact_text(f"[obs:{inc.provider}]{env}{sev} {inc.title}")[:180]
+
+
+def build_gitea_issue_body(inc: NormalizedIncident) -> str:
+    """Sanitized durable issue body (no secrets)."""
+    lines = [
+        "## Observability incident (bridge #612)",
+        "",
+        "<!-- mcp-incident-bridge:v1 -->",
+        f"<!-- provider={inc.provider} issue_id={inc.provider_issue_id} -->",
+        "",
+        f"- **provider:** `{inc.provider}`",
+        f"- **provider_issue_id:** `{inc.provider_issue_id}`",
+    ]
+    if inc.provider_short_id:
+        lines.append(f"- **provider_short_id:** `{inc.provider_short_id}`")
+    if inc.provider_permalink:
+        lines.append(f"- **provider_url:** {inc.provider_permalink}")
+    lines.extend(
+        [
+            f"- **provider_org/project:** `{inc.provider_org}` / `{inc.provider_project}`",
+            f"- **base_url:** `{inc.provider_base_url}`",
+            f"- **fingerprint:** `{inc.fingerprint or ''}`",
+            f"- **first_seen:** `{inc.first_seen or ''}`",
+            f"- **last_seen:** `{inc.last_seen or ''}`",
+            f"- **event_count:** `{inc.event_count if inc.event_count is not None else ''}`",
+            f"- **environment:** `{inc.environment or ''}`",
+            f"- **severity:** `{inc.severity or ''}`",
+            f"- **culprit:** `{inc.culprit or ''}`",
+            f"- **status:** `{inc.status}`",
+            "",
+            "### Summary",
+            "",
+            redact_text(inc.summary) or "(no summary)",
+            "",
+            "### Safe tags",
+            "",
+        ]
+    )
+    if inc.tags:
+        for k, v in sorted(inc.tags.items()):
+            lines.append(f"- `{k}`: `{v}`")
+    else:
+        lines.append("- (none)")
+    lines.extend(
+        [
+            "",
+            "### Canonical next action",
+            "",
+            "Author: investigate and fix under normal Gitea workflow. "
+            "Allocator may select this issue as ordinary Gitea work "
+            "(never as a raw provider incident).",
+            "",
+            "### Bridge notes",
+            "",
+            "- Raw Sentry/GlitchTip incidents are **not** assignable work items.",
+            "- Gitea remains the durable work record; DB stores `incident_links` only.",
+            "- Provider tokens must never appear in this issue.",
+        ]
+    )
+    return "\n".join(lines)
+
+
+def _link_conflict(existing: dict[str, Any], inc: NormalizedIncident) -> str | None:
+    """Fail closed if existing link targets a different Gitea issue/repo."""
+    eg_org = str(existing.get("gitea_org") or "")
+    eg_repo = str(existing.get("gitea_repo") or "")
+    eg_num = existing.get("gitea_issue_number")
+    if eg_org and eg_org != inc.gitea_org:
+        return (
+            f"existing link points to org '{eg_org}', mapping wants "
+            f"'{inc.gitea_org}' (fail closed, #612)"
+        )
+    if eg_repo and eg_repo != inc.gitea_repo:
+        return (
+            f"existing link points to repo '{eg_repo}', mapping wants "
+            f"'{inc.gitea_repo}' (fail closed, #612)"
+        )
+    # fingerprint conflict when both present and disagree
+    ef = (existing.get("fingerprint") or "").strip()
+    nf = (inc.fingerprint or "").strip()
+    if ef and nf and ef != nf:
+        # Same provider issue id with different fingerprints is ambiguous.
+        return (
+            f"fingerprint conflict for provider issue {inc.provider_issue_id}: "
+            f"link has '{ef}', observation has '{nf}' (fail closed, #612)"
+        )
+    return None
+
+
+CreateIssueFn = Callable[[str, str, list[str], str, str], dict[str, Any]]
+# create_issue_fn(title, body, labels, gitea_org, gitea_repo) -> {"number": int, ...}
+
+
+def reconcile_incident(
+    db: ControlPlaneDB | None,
+    *,
+    observation: dict[str, Any],
+    mappings: Sequence[ProjectMapping] | None = None,
+    mapping: ProjectMapping | None = None,
+    apply: bool = False,
+    create_issue_fn: CreateIssueFn | None = None,
+    force_gitea_issue_number: int | None = None,
+) -> dict[str, Any]:
+    """Reconcile one observation into incident_links + optional Gitea issue.
+
+    *apply=False* (default): preview only — no DB mutation, no Gitea mutation.
+    *apply=True*: upsert link; create Gitea issue when none linked (requires
+    ``create_issue_fn``) or use ``force_gitea_issue_number`` for explicit link.
+
+    Never creates control-plane ``work_items`` for raw incidents.
+    """
+    base: dict[str, Any] = {
+        "success": False,
+        "apply": bool(apply),
+        "outcome": OUTCOME_NO_ACTION,
+        "performed": False,
+        "gitea_mutated": False,
+        "db_mutated": False,
+        "raw_incident_assignable": False,
+        "work_item_kind_would_be": None,
+        "reasons": [],
+        "skipped": None,
+        "incident": None,
+        "existing_link": None,
+        "gitea_issue": None,
+        "action": None,
+        "mapping": None,
+        "substrate": "control_plane_db.incident_links",
+        "durable_work_system": "gitea_issues",
+    }
+
+    if db is None:
+        base["reasons"] = [
+            "control-plane DB substrate unavailable (fail closed, #613/#612)"
+        ]
+        base["outcome"] = OUTCOME_BLOCKED
+        return base
+
+    try:
+        maps = list(mappings or [])
+        resolved = resolve_mapping(observation, maps, explicit=mapping)
+        if resolved is None:
+            base["outcome"] = OUTCOME_BLOCKED
+            base["reasons"] = [
+                "no project mapping for observation (fail closed, #612); "
+                "configure GITEA_OBSERVABILITY_PROJECTS_JSON or pass mapping"
+            ]
+            return base
+        base["mapping"] = resolved.as_dict()
+        inc = normalize_incident(observation, resolved)
+        base["incident"] = inc.as_dict()
+    except (ControlPlaneError, json.JSONDecodeError, TypeError, ValueError) as exc:
+        base["outcome"] = OUTCOME_BLOCKED
+        base["reasons"] = [str(exc)]
+        return base
+
+    # Environment filter (optional)
+    if resolved.environment_filters and inc.environment:
+        allowed = {e.lower() for e in resolved.environment_filters}
+        if inc.environment.lower() not in allowed:
+            base["outcome"] = OUTCOME_NO_ACTION
+            base["reasons"] = [
+                f"environment '{inc.environment}' not in filters "
+                f"{sorted(allowed)}; skip (policy)"
+            ]
+            base["success"] = True
+            base["action"] = "skip_environment_filter"
+            return base
+
+    existing = db.get_incident_link_by_provider(
+        provider=inc.provider,
+        provider_issue_id=inc.provider_issue_id,
+        provider_base_url=inc.provider_base_url,
+        provider_org=inc.provider_org,
+        provider_project=inc.provider_project,
+    )
+    base["existing_link"] = existing
+
+    if existing:
+        conflict = _link_conflict(existing, inc)
+        if conflict:
+            base["outcome"] = OUTCOME_BLOCKED
+            base["reasons"] = [conflict]
+            return base
+
+    title = build_gitea_issue_title(inc)
+    body = build_gitea_issue_body(inc)
+    labels = list(inc.default_labels)
+    if inc.provider and f"{inc.provider}" not in labels:
+        labels.append(inc.provider)
+    if "observability" not in labels:
+        labels.append("observability")
+
+    preview_issue = {
+        "title": title,
+        "body_preview": body[:500] + ("…" if len(body) > 500 else ""),
+        "labels": labels,
+        "gitea_org": inc.gitea_org,
+        "gitea_repo": inc.gitea_repo,
+        "would_create": existing is None and force_gitea_issue_number is None,
+        "would_reuse_issue": int(existing["gitea_issue_number"])
+        if existing
+        else force_gitea_issue_number,
+    }
+    base["gitea_issue_preview"] = preview_issue
+
+    if not apply:
+        base["success"] = True
+        base["outcome"] = OUTCOME_PREVIEW
+        base["action"] = (
+            "preview_reuse_link" if existing else "preview_create_issue"
+        )
+        base["reasons"] = [
+            "dry-run only (apply=false); no Gitea mutation and no DB write — "
+            "call again with apply=true to create/link"
+        ]
+        if existing:
+            base["gitea_issue"] = {
+                "number": existing.get("gitea_issue_number"),
+                "org": existing.get("gitea_org"),
+                "repo": existing.get("gitea_repo"),
+            }
+        # Prove we never treat this as work_item kind incident
+        base["raw_incident_assignable"] = False
+        base["work_item_kind_would_be"] = "issue"  # only after Gitea issue exists
+        return base
+
+    # --- apply path ---
+    issue_number: int | None = None
+    created = False
+    if existing:
+        issue_number = int(existing["gitea_issue_number"])
+        action = "updated_existing_link"
+        outcome = OUTCOME_UPDATED
+    elif force_gitea_issue_number is not None:
+        issue_number = int(force_gitea_issue_number)
+        action = "link_explicit_issue"
+        outcome = OUTCOME_LINKED
+    else:
+        if create_issue_fn is None:
+            base["outcome"] = OUTCOME_BLOCKED
+            base["reasons"] = [
+                "apply=true requires create_issue_fn when no existing link "
+                "(fail closed, #612)"
+            ]
+            return base
+        try:
+            created_res = create_issue_fn(
+                title, body, labels, inc.gitea_org, inc.gitea_repo
+            )
+        except Exception as exc:  # noqa: BLE001
+            base["outcome"] = OUTCOME_BLOCKED
+            base["reasons"] = [
+                f"Gitea issue creation failed: {redact_text(exc)} (fail closed)"
+            ]
+            return base
+        number = created_res.get("number") if isinstance(created_res, dict) else None
+        if number is None:
+            base["outcome"] = OUTCOME_BLOCKED
+            base["reasons"] = [
+                "Gitea issue creation returned no issue number (fail closed, #612)"
+            ]
+            base["create_result"] = created_res
+            return base
+        issue_number = int(number)
+        created = True
+        action = "created_gitea_issue"
+        outcome = OUTCOME_CREATED
+        base["gitea_mutated"] = True
+        base["create_result"] = {
+            k: created_res.get(k)
+            for k in ("number", "success", "performed", "reasons")
+            if isinstance(created_res, dict)
+        }
+
+    assert issue_number is not None
+    try:
+        link = db.upsert_incident_link(
+            provider=inc.provider,
+            provider_issue_id=inc.provider_issue_id,
+            gitea_org=inc.gitea_org,
+            gitea_repo=inc.gitea_repo,
+            gitea_issue_number=issue_number,
+            provider_base_url=inc.provider_base_url,
+            provider_org=inc.provider_org,
+            provider_project=inc.provider_project,
+            provider_short_id=inc.provider_short_id,
+            provider_permalink=inc.provider_permalink,
+            fingerprint=inc.fingerprint,
+            first_seen=inc.first_seen,
+            last_seen=inc.last_seen,
+            event_count=inc.event_count,
+            status=inc.status if not created else "open",
+        )
+    except Exception as exc:  # noqa: BLE001
+        base["outcome"] = OUTCOME_BLOCKED
+        base["reasons"] = [
+            f"incident_links upsert failed: {redact_text(exc)} (fail closed, #613)"
+        ]
+        base["gitea_issue"] = {
+            "number": issue_number,
+            "org": inc.gitea_org,
+            "repo": inc.gitea_repo,
+            "created": created,
+        }
+        return base
+
+    base["success"] = True
+    base["performed"] = True
+    base["db_mutated"] = True
+    base["outcome"] = outcome
+    base["action"] = action
+    base["gitea_issue"] = {
+        "number": issue_number,
+        "org": inc.gitea_org,
+        "repo": inc.gitea_repo,
+        "created": created,
+    }
+    base["link"] = {
+        k: link.get(k)
+        for k in (
+            "link_id",
+            "provider",
+            "provider_issue_id",
+            "gitea_org",
+            "gitea_repo",
+            "gitea_issue_number",
+            "fingerprint",
+            "event_count",
+            "status",
+            "last_sync_at",
+        )
+    }
+    base["reasons"] = [
+        (
+            f"reused Gitea issue #{issue_number} for provider "
+            f"{inc.provider}:{inc.provider_issue_id}"
+            if not created
+            else f"created Gitea issue #{issue_number} and stored incident_links row"
+        ),
+        "raw provider incident is not an assignable work_item "
+        f"(WORK_KINDS={sorted(WORK_KINDS)})",
+    ]
+    base["raw_incident_assignable"] = False
+    base["work_item_kind_would_be"] = "issue"
+    base["allocator_visible_as"] = {
+        "kind": "issue",
+        "number": issue_number,
+        "org": inc.gitea_org,
+        "repo": inc.gitea_repo,
+        "note": "allocator selects normal Gitea issues only (#600/#612)",
+    }
+    return base
+
+
+def assert_not_raw_incident_work_item(kind: str) -> None:
+    """Guard used by tests / callers: incidents must not enter WORK_KINDS."""
+    k = (kind or "").strip().lower()
+    if k not in WORK_KINDS:
+        if k in ("sentry_incident", "glitchtip_incident", "incident", "observation"):
+            raise ControlPlaneError(
+                f"kind '{k}' is not assignable; bridge must create Gitea issues first (#612)"
+            )
+        raise ControlPlaneError(f"kind '{k}' is not assignable")

task_capability_map.py

@@ -149,6 +149,33 @@ TASK_CAPABILITY_MAP: dict[str, dict[str, str]] = {
         "permission": "gitea.read",
         "role": "author",
     },
+    # #612 incident bridge — reconcile uses create_issue for apply;
+    # dry-run needs read only. Tools gate apply paths themselves.
+    "observability_reconcile_incident": {
+        "permission": "gitea.read",
+        "role": "author",
+    },
+    "gitea_observability_reconcile_incident": {
+        "permission": "gitea.read",
+        "role": "author",
+    },
+    "observability_list_projects": {
+        "permission": "gitea.read",
+        "role": "author",
+    },
+    "gitea_observability_list_projects": {
+        "permission": "gitea.read",
+        "role": "author",
+    },
+    "observability_link_issue": {
+        "permission": "gitea.read",
+        "role": "author",
+    },
+    "gitea_observability_link_issue": {
+        "permission": "gitea.read",
+        "role": "author",
+    },
+
 
     "reconcile_landed_pr": {
         "permission": "gitea.read",

tests/test_incident_bridge.py

@@ -0,0 +1,345 @@
+"""Tests for observability incident bridge (#612) on #613 substrate."""
+
+from __future__ import annotations
+
+import json
+import os
+import tempfile
+import unittest
+
+from control_plane_db import ControlPlaneDB, InvalidWorkKindError, WORK_KINDS
+from incident_bridge import (
+    OUTCOME_BLOCKED,
+    OUTCOME_CREATED,
+    OUTCOME_LINKED,
+    OUTCOME_PREVIEW,
+    OUTCOME_UPDATED,
+    ProjectMapping,
+    assert_not_raw_incident_work_item,
+    build_gitea_issue_body,
+    load_project_mappings,
+    normalize_incident,
+    project_mapping_from_dict,
+    reconcile_incident,
+    redact_text,
+    sanitize_tags,
+)
+
+
+def _mapping(**kwargs) -> ProjectMapping:
+    base = dict(
+        name="gitea-tools-mcp",
+        provider="sentry",
+        monitor_base_url="https://sentry.prgs.cc",
+        monitor_org="prgs",
+        monitor_project="gitea-tools-mcp",
+        gitea_org="Scaled-Tech-Consulting",
+        gitea_repo="Gitea-Tools",
+        default_labels=("type:bug", "observability", "sentry", "status:ready"),
+    )
+    base.update(kwargs)
+    return ProjectMapping(**base)
+
+
+def _obs(**kwargs) -> dict:
+    base = dict(
+        provider="sentry",
+        provider_base_url="https://sentry.prgs.cc",
+        provider_org="prgs",
+        provider_project="gitea-tools-mcp",
+        provider_issue_id="ISSUE-100",
+        provider_short_id="GITEA-TOOLS-1A",
+        provider_permalink="https://sentry.prgs.cc/organizations/prgs/issues/100/",
+        fingerprint="fp-abc",
+        title="TypeError: boom",
+        summary="TypeError: boom in handle_request",
+        first_seen="2026-07-01T00:00:00Z",
+        last_seen="2026-07-10T00:00:00Z",
+        event_count=3,
+        environment="production",
+        severity="error",
+        culprit="handle_request",
+        tags={"runtime": "python", "release": "1.2.3"},
+    )
+    base.update(kwargs)
+    return base
+
+
+class IncidentBridgeTest(unittest.TestCase):
+    def setUp(self) -> None:
+        self._tmp = tempfile.TemporaryDirectory()
+        self.db = ControlPlaneDB(os.path.join(self._tmp.name, "cp.sqlite3"))
+        self.mapping = _mapping()
+        self.created: list[dict] = []
+
+    def tearDown(self) -> None:
+        self._tmp.cleanup()
+
+    def _create_issue(self, title, body, labels, g_org, g_repo):
+        n = 9000 + len(self.created)
+        rec = {
+            "number": n,
+            "success": True,
+            "performed": True,
+            "title": title,
+            "body": body,
+            "labels": labels,
+            "org": g_org,
+            "repo": g_repo,
+        }
+        self.created.append(rec)
+        return rec
+
+    def test_redact_secrets(self) -> None:
+        dirty = "token=supersecret123 Authorization: Bearer abcdefghijklmnop"
+        clean = redact_text(dirty)
+        self.assertNotIn("supersecret", clean)
+        self.assertNotIn("abcdefghijklmnop", clean)
+        self.assertIn("[REDACTED]", clean)
+        tags = sanitize_tags(
+            {"token": "x", "runtime": "py", "password": "nope", "release": "1.0"}
+        )
+        self.assertEqual(tags, {"runtime": "py", "release": "1.0"})
+
+    def test_body_contains_no_secrets(self) -> None:
+        inc = normalize_incident(
+            _obs(
+                summary="fail password=hunter2 token: abc",
+                tags={"cookie": "sid=1", "runtime": "py"},
+            ),
+            self.mapping,
+        )
+        body = build_gitea_issue_body(inc)
+        self.assertNotIn("hunter2", body)
+        self.assertNotIn("sid=1", body)
+        self.assertIn("provider_issue_id", body)
+        self.assertIn("not** assignable", body.lower())
+
+    def test_preview_no_mutation(self) -> None:
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(),
+            mapping=self.mapping,
+            apply=False,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertTrue(res["success"])
+        self.assertEqual(res["outcome"], OUTCOME_PREVIEW)
+        self.assertFalse(res["gitea_mutated"])
+        self.assertFalse(res["db_mutated"])
+        self.assertFalse(res["raw_incident_assignable"])
+        self.assertEqual(len(self.created), 0)
+        self.assertIsNone(
+            self.db.get_incident_link_by_provider(
+                provider="sentry",
+                provider_issue_id="ISSUE-100",
+                provider_base_url="https://sentry.prgs.cc",
+                provider_org="prgs",
+                provider_project="gitea-tools-mcp",
+            )
+        )
+
+    def test_apply_creates_issue_and_link(self) -> None:
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(),
+            mapping=self.mapping,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertTrue(res["success"])
+        self.assertEqual(res["outcome"], OUTCOME_CREATED)
+        self.assertTrue(res["gitea_mutated"])
+        self.assertTrue(res["db_mutated"])
+        self.assertEqual(len(self.created), 1)
+        self.assertEqual(res["gitea_issue"]["number"], self.created[0]["number"])
+        link = self.db.get_incident_link_by_provider(
+            provider="sentry",
+            provider_issue_id="ISSUE-100",
+            provider_base_url="https://sentry.prgs.cc",
+            provider_org="prgs",
+            provider_project="gitea-tools-mcp",
+        )
+        self.assertIsNotNone(link)
+        self.assertEqual(int(link["gitea_issue_number"]), self.created[0]["number"])
+        self.assertEqual(res["allocator_visible_as"]["kind"], "issue")
+
+    def test_duplicate_observation_reuses_issue(self) -> None:
+        first = reconcile_incident(
+            self.db,
+            observation=_obs(),
+            mapping=self.mapping,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        second = reconcile_incident(
+            self.db,
+            observation=_obs(event_count=9, last_seen="2026-07-11T00:00:00Z"),
+            mapping=self.mapping,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertEqual(first["outcome"], OUTCOME_CREATED)
+        self.assertEqual(second["outcome"], OUTCOME_UPDATED)
+        self.assertEqual(len(self.created), 1)
+        self.assertEqual(
+            second["gitea_issue"]["number"], first["gitea_issue"]["number"]
+        )
+        link = self.db.get_incident_link_by_provider(
+            provider="sentry",
+            provider_issue_id="ISSUE-100",
+            provider_base_url="https://sentry.prgs.cc",
+            provider_org="prgs",
+            provider_project="gitea-tools-mcp",
+        )
+        self.assertEqual(int(link["event_count"]), 9)
+
+    def test_explicit_link_existing_issue(self) -> None:
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(provider_issue_id="ISSUE-200"),
+            mapping=self.mapping,
+            apply=True,
+            force_gitea_issue_number=555,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertEqual(res["outcome"], OUTCOME_LINKED)
+        self.assertEqual(len(self.created), 0)
+        self.assertEqual(res["gitea_issue"]["number"], 555)
+        link = self.db.get_incident_link_for_gitea_issue(
+            gitea_org="Scaled-Tech-Consulting",
+            gitea_repo="Gitea-Tools",
+            gitea_issue_number=555,
+        )
+        self.assertIsNotNone(link)
+
+    def test_fingerprint_conflict_fails_closed(self) -> None:
+        reconcile_incident(
+            self.db,
+            observation=_obs(fingerprint="fp-a"),
+            mapping=self.mapping,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(fingerprint="fp-b"),
+            mapping=self.mapping,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertEqual(res["outcome"], OUTCOME_BLOCKED)
+        self.assertIn("fingerprint conflict", res["reasons"][0].lower())
+        self.assertEqual(len(self.created), 1)
+
+    def test_ambiguous_mapping_fails_closed(self) -> None:
+        maps = [
+            _mapping(name="a", monitor_project="gitea-tools-mcp"),
+            _mapping(name="b", monitor_project="gitea-tools-mcp"),
+        ]
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(),
+            mappings=maps,
+            apply=False,
+        )
+        self.assertEqual(res["outcome"], OUTCOME_BLOCKED)
+        self.assertIn("ambiguous", res["reasons"][0].lower())
+
+    def test_missing_provider_issue_id_fails_closed(self) -> None:
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(provider_issue_id=""),
+            mapping=self.mapping,
+            apply=False,
+        )
+        self.assertEqual(res["outcome"], OUTCOME_BLOCKED)
+
+    def test_raw_incident_not_work_kind(self) -> None:
+        self.assertNotIn("sentry_incident", WORK_KINDS)
+        with self.assertRaises(InvalidWorkKindError):
+            self.db.upsert_work_item(
+                remote="prgs",
+                org="o",
+                repo="r",
+                kind="sentry_incident",
+                number=1,
+            )
+        with self.assertRaises(Exception):
+            assert_not_raw_incident_work_item("glitchtip_incident")
+
+    def test_db_unavailable(self) -> None:
+        res = reconcile_incident(
+            None,
+            observation=_obs(),
+            mapping=self.mapping,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertFalse(res["success"])
+        self.assertEqual(res["outcome"], OUTCOME_BLOCKED)
+
+    def test_structured_skip_reason_environment(self) -> None:
+        m = _mapping(environment_filters=("staging",))
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(environment="production"),
+            mapping=m,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertTrue(res["success"])
+        self.assertEqual(res["action"], "skip_environment_filter")
+        self.assertEqual(len(self.created), 0)
+
+    def test_load_mappings_json(self) -> None:
+        payload = json.dumps(
+            {
+                "projects": [
+                    {
+                        "name": "gt",
+                        "provider": "glitchtip",
+                        "monitor_base_url": "https://glitchtip.example",
+                        "monitor_org": "org",
+                        "monitor_project": "proj",
+                        "gitea_org": "Scaled-Tech-Consulting",
+                        "gitea_repo": "Gitea-Tools",
+                    }
+                ]
+            }
+        )
+        maps = load_project_mappings(mappings_json=payload)
+        self.assertEqual(len(maps), 1)
+        self.assertEqual(maps[0].provider, "glitchtip")
+
+    def test_glitchtip_provider_accepted(self) -> None:
+        m = _mapping(provider="glitchtip", monitor_base_url="https://glitchtip.example")
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(
+                provider="glitchtip",
+                provider_base_url="https://glitchtip.example",
+            ),
+            mapping=m,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        self.assertEqual(res["outcome"], OUTCOME_CREATED)
+        self.assertEqual(res["incident"]["provider"], "glitchtip")
+
+    def test_allocator_only_sees_issue_kind(self) -> None:
+        res = reconcile_incident(
+            self.db,
+            observation=_obs(),
+            mapping=self.mapping,
+            apply=True,
+            create_issue_fn=self._create_issue,
+        )
+        vis = res["allocator_visible_as"]
+        self.assertEqual(vis["kind"], "issue")
+        self.assertIn(vis["kind"], WORK_KINDS)
+        self.assertFalse(res["raw_incident_assignable"])
+
+
+if __name__ == "__main__":
+    unittest.main()